Frequently Asked Questions
Everything you need to know about your next favorite fit.
How long will it take for my order to arrive?
Domestic orders typically process within 2-3 business days and arrive within 5-7 business days. International shipping times vary depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a refund or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Do you ship worldwide?
Yes, we offer global shipping to most countries. Shipping costs and estimated delivery dates will be calculated at checkout based on your specific location.
How should I care for my heavencanwait garments?
To preserve the quality of the fabric and prints, we recommend washing items inside out in cold water and hanging them to dry. Avoid using bleach or high-heat tumble drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.